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FAQs

What rebates are available?

  • We currently offer a rebate on Marathon® water heaters. Click link for more information: https://bhec.coop/water-heater-program

Can I purchase a heat pump or electric furnace through BHEC?

  • We only sell electric cove heaters, not heat pumps or furnaces. 

Will BHEC install water heaters or cove heaters?

  • We do not have the manpower to be able to install appliances or devices in our members' home or business. 

Are surge protectors available for purchase through BHEC?

  • We encourage members to contact electricians who sell surge devices that are installed in their breaker panel and we promote devices to use inside the home. 

If I install a solar or other distributed generation system, will BHEC buy back excess energy generated to the grid?

  • Yes. BHEC will buy back any excess energy at the avoided cost set for the year. Click link for more information: https://bhec.coop/renewables

Can I request an energy audit?

  • Yes! If we're not able to determine high use over the phone, we will come to your location to try and trouble-shoot. 

Are there any incentives or rebates for EV (Electric Vehicle) chargers? 

  • We do not currently offer any rebates for EV chargers at this time. However, if you're on our demand rate, you can charge your EV during off-peak times for only 7.4 cents per kWh. Contact us to determine what rate you're on.

What merchandise is available for members to purchase? 

  • We sell Marathon® water heaters and Comfort Cove® electric heaters. 

Can I purchase a generator, double-throw switch, or Generlink through BHEC?

  • We do not sell generators or other secondary apparatuses at this time. 

What weatherization tools does BHEC provide to help make my home or business more efficient? 

  • We provide tips and tricks to decrease your energy use. You may qualify for South Dakota weatherization assistance by checking this website: https://dss.sd.gov/economicassistance/energyassistance/weatherization.a…
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Find Us!

25191 Cooperative Way | P.O. Box 792
Custer, South Dakota 57730
Toll-Free: (800) 742-0085
Phone: (605) 673-4461
Fax: (605) 673-3147
bhec@bhec.coop

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Black Hills Electric Cooperative is an equal opportunity provider, employer, and lender.

©2023 Black Hills Electric Cooperative, Inc. All Rights Reserved.

  • My Account
    • Member Application
    • Payment Options
    • Budget Billing
    • Prepaid Billing
    • Owner's Manual
    • Energy Assistance
    • Rates
    • Peak Demand Times
  • Member Services
    • Renewables
    • Capital Credits
    • Unclaimed Capital Credits
    • Kids Corner Posters
    • Water Heater Program
  • My Cooperative
    • About Black Hills Electric
    • About Touchstone Energy
    • Board of Directors
    • Manager
    • Staff
    • Contact Us
    • History
  • Careers
  • Safety
    • Carbon Monoxide Poisoning
    • Digging Safely
    • GFCIs for Safety
    • Generator Facts
    • Outage Preparation
    • Safe Tree Trimming
    • Safety Tips
    • Safety around Electric Wires
    • Storm Center
    • Safety Videos
  • Energy Resources
    • Energy Savings Home Tour
    • NeighborWorks
    • Together We Save
  • SmartHub
    • Login
    • Pay Now
    • How-To's
  • Newsletter
  • FAQs